SHIPPING POLICY
Bari Kothi Heritage Hotel Private Limited takes utmost pride in its policy making since all its policy is designed to benefit its Customers. Every transaction by a Customer is not a sale for us but it is an investment for us. That’s how Bari Kothi is able to build a Brand that is known for its Trust, Quality & Value!
Our Shipping Policy is extremely simple and we have endeavored to make it even more transparent. For your ease, we have made the Shipping Policy very ease for you to read and understand. Now, lets pretend to talk to each other:
How will you send Order to me?
We deliver Products across India. We have partnered with Logistics Giant, Delhivery – you place the order at our Site and our backend team gets to work to ready your Product. Once its ready for shipment, we handover the packed shipment to Delhivery. Delhivery will fly your parcel to wherever you are. They deliver to the remotest and tiniest corners of India so, we are very sure, your Order will somehow find you.
Ok, Great!How long will it take for my Order to reach me?
Each order is marked with the indicative days it would be ready for shipment. Therefore, if the product page shows 7 days, then the order will be ready from our end for dispatch. We thereafter, handover the parcels to Delhivery against a particular tracking number. Such tracking number will be sent to you, via SMS and email. You will then be able to yourself track your Shipment. Typically, it takes Delhivry 5 – 7 days to deliver under their standard shipping norms. Please note that Delhivery and other similar logistics companies deliver during working hours and during weekdays, so we would advise you to make someone available to receive the shipment during such hours/day at the Shipping Address mentioned in your Order.
Sounds good. How much do I have to pay for Shipping?
Your shipping cost is calculated on the weight and size of each package including the product, the packing material etc. The shipping cost also factors in the country of shipment. Once you choose a product and add it to ‘My Cart’ and proceed to Checkout, you will be able to see the exact cost of shipping.
But what if I order 2 products of the same type – will you charge me double for shipping? How do you calculate?
It does not matter how many products you ordered. The shipping cost is calculated only on the factors mentioned above i.e. size, weight and destination.
What if I don’t like the product when I receive it and want to exchange it – who will pay for the shipping?
It is very simple. If you are returning a Product because of a damaged product, the cost of shipping shall be entirely ours. In the event, you are returning a Product because you do not like it anymore or if you would like to exchange it, then the cost shall be borne entirely by you. Its that simple! Please note however that any returns are subject to the product being in an absolute new condition and in the manner it was sent without the folds etc of the Product being displaced. You can read more about it in our Return Policy section.
Who bears the transit risk?
Once we handover your parcel to Delhivery, we take no responsibility towards the same. We are more than confident that a global leader such as Delhivery will surely be able to deliver your parcel. And yes, till date, they have never failed us.
SHIPPING CHARGES
Shipping charges on our products shall be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product.
CALCULATION OF SHIPPING CHARGES
The said shipping charges are volumetric in nature and differ from product to product. The shipping charges are calculated on the number of products as well as the weight of all the products in your order. You can view the shipping cost as you added product in cart.
